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IFA FAQs


Accounts cannot be opened with Standard Bank Isle of Man Limited using scanned documentation. It is essential that you provide proof of your residential address as a certified copy. Suitable identification verification documents are:

• Passport

• Government issued identification card

• Full UK, Channel Island or Isle of Man driving licence

It is essential that you provide proof of your residential address, either as an original or certified copy. Address confirmation is required for one person if the account is for a married couple living at the same address. Suitable residence verification documents are:

• A utility bill (electricity, gas, water) that is no more than six months old (excluding mobile phone bills)

• A Bank, Building Society or Credit Card statement from a recognised financial institution (excluding store cards) that is no more than six months old

• A valid, full, UK, Isle of Man or Channel Island driving licence (if not used for confirmation of your identity).

Certified copies must state “Certified as a true copy of the original” and include a date, the certifier’s name, signature, position held and contact details (telephone number or email address). A certified translation must be submitted where the document is not in English. Please note a block will be applied to the account until original documents are received.


No, we need an original signature on the application form so we can only accept original, hard copy forms to open an account.


Unfortunately not, as all due diligence documents (identification verification and residence verification) have to be received before we can finalise the account being opened and the bank account number being confirmed.


Unfortunately not, as all due diligence documents (identification verification and residence verification) have to be received before we can finalise the account being opened and the bank account number being confirmed.


We cannot accept a lease contract as a form of address verification. Suitable residence verification documents are:                                                                               

• A utility bill (electricity, gas, water) that is no more than six months old (excluding mobile phone bills)

• A bank, building society or credit card statement from a recognised financial institution (excluding store cards) that is no more than six months old

• A valid, full, UK, Isle of Man or Channel Island driving licence (if not used for confirmation of your identity)                                                                                                 

Certified copies must state “Certified as a true copy of the original” and include;

a date

the certifier’s name

the certifier's signature

current position held

up to date contact details (telephone number or email address)

Important information

A certified translation must be submitted where the document is not in English.

Please note a block will be applied to the account until original documents received.

It is essential that you provide proof of your residential address, either as an original or certified copy.

Address confirmation is required for one person if the account is for a married couple living at the same address. 


We need to know more about how you are going to use the account and where your overall wealth has come from because it is part of the Know Your Customer requirements of the AML/CFT legislation.


Your card will be ordered as soon as your account is opened and you should receive your debit card within 7-10 days of your account details being confirmed to you.


Please ask your client to call our Personal Banking Team on +44 (0)1624 643643 (Monday to Friday 07.00 to 18.00 UK time, excluding UK bank holidays).

Please ask you clients to have their customer number ready so we can deal with their query as efficiently as possible.


Standard Bank Isle of Man Limited do not offer credit card facilities to clients. We do however offer the Optimum Account, a transactional bank account with a Visa debit card. Click here for more information.


Whilst introductions are made by the IFA firm, the client contracts directly with the bank to open and operate the account.

This agreement is subject to our Bank's General Terms and Conditions and to data protection rules.

Instructions must, therefore, be provided by the client to the Bank


1.Click the 'Login/ Register' blue button at the top right hand side of this website.

2. An option for 'Register for Internet Banking' will appear. Click on the button.

3. On the left hand side of the new page is an option for 'New registration'.

4. Complete the profile details - these are their own personal details.

NB – if they have a joint account, each person will need to register individually.

5. Select and confirm a suitable Password and Memorable Date.

6. At the bottom of this screen, select the ‘Single Customer’ service and click 'continue'

7. Enter Customer Number and Customer Name (if joint account, they need to enter the joint details here)

8. Select the appropriate transaction rights in accordance with their banking mandate and click 'continue'

If they have selected Inter Account Transfers and / or Payments, then this next screen is to order the dual factor security token and needs to be populated with the delivery address and a contact number. Ideally this should be their normal mailing address to ensure we can get this to them as soon as possible.

In order to process payments on-line, your client needs to use a security token which provides a secure ‘one-time’ password each time they authorise a payment. This is to enhance the security for their Internet Banking service.

9. Click ‘Continue’

10. The next screen will show  the Terms and Conditions associated for International Online, which will need to be read and 'ticked' to accept by clicking ‘Confirm’

11. Click ‘Exit’ to finish


Deposits made with Standard Bank Isle of Man Limited are covered by the Depositors’ Compensation Scheme as set out in the Depositors’ Compensation Scheme Regulations 2010.

For more information regarding this scheme, please visit http://www.fsc.gov.im/investor/dep_comp.xml


Yes, because of the nature of US legislation we ask additional questions. Please click here for more information.


To download the Personal Tax Information Form click here


Please click here to access the latest FATCA FAQs.


We pay commissions to our introducing IFAs on the last Friday of every month, paid in arrears. A commission statement will be sent to the email address that we have on file.


A commission statement is sent to you on a monthly basis to comfirm that we have paid commission for opened and funded accounts in that month. The statement will also show the list of accounts that have not yet been opened and funded so commission has not been paid.


All IFA introduced clients are ring fenced so we can guarantee that they will not receive general bank marketing communications.


Online Banking Login

Contact us

Offshore Services South Africa
+27 (0) 860 333 383

International
+44 (0) 1624 643643

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