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Regulatory Information

As a responsible financial services provider, we abide by all the relevant legislation and codes of conduct in the jurisdictions where we operate. The following contains information about the regulatory status and further important notices relating to the Standard Bank Offshore Group Limited and its subsidiaries in Jersey, the Isle of Man, and Mauritius. It is registered in Jersey as company 43694.

The products, services, information and/or materials contained within these web pages may not be available, or are subject to specific restrictions, for residents of certain jurisdictions. Persons accessing these pages are required to inform themselves of any relevant restrictions and observe them. Please consult the sales restrictions relating to the products or services in question for further information. By accessing this site you consent to the above Terms and  Conditions and, in particular, you confirm that you will not contravene, or cause Standard Bank Offshore Group to contravene, any law that seeks to regulate financial promotions both in the country of your residence and in the country in which you are viewing these pages site. Standard Bank Offshore Group or its subsidiaries does not in any way represent, recommend or propose that any securities and/or financial or investment products or services that may be referred to in these webpages are appropriate and/or suitable for a particular investment objective or financial situation. You should read the relevant Prospectus or Terms and Conditions in order to obtain detailed information and you should always consult a suitably qualified professional adviser to obtain appropriate financial, legal, tax and other advice.

While all care has been taken by Standard Bank Offshore Group in the preparation of the information contained herein, Standard Bank Offshore Group does not make any representations or give any warranties as to the correctness, accuracy or completeness, nor does Standard Bank Offshore Group assume liability for loss arising from errors in the information irrespective of whether there has been any negligence by Standard Bank Offshore Group, its subsidiaries or affiliates or any other employees of Standard Bank Offshore Group, and whether such losses be direct or consequential.


The ultimate holding company of the Standard Bank Offshore Group Limited is Standard Bank Group which has its registered office at 9th Floor, Standard Bank Centre, 5 Simmonds Street, Johannesburg, South Africa. Standard Bank Group is regulated by the South African Reserve Bank as a bank controlling company.


The following companies are all wholly owned subsidiaries of the Standard Bank Offshore Group Limited, which has its registered office at Standard Bank House, 47-49 La Motte Street, St. Helier, Jersey JE2 4SZ. 


Regulated status

The regulated status of the wholly owned subsidiaries is set out below, but Standard Bank Offshore Group Limited, as the parent company, is not itself regulated.


ISLE OF MAN

Standard Bank Isle of Man Limited is licensed by the Isle of Man Financial Services Authority and registered in the Isle of Man as company 4713C.


JERSEY

Standard Bank Jersey Limited is regulated by the Jersey Financial Services Commission and registered in Jersey as company 12999.  Melville Douglas is a registered trading name of Standard Bank Jersey Limited.
Standard Bank Offshore Trust Company Jersey Limited is regulated by the Jersey Financial Services Commission and registered in Jersey as company 9153.


MAURITIUS

Standard Bank Trust Company (Mauritius) Limited is regulated by the Financial Services Commission, Mauritius, to provide corporate and trust services and does not fall under the regulatory and supervisory purview of the Bank of Mauritius. Business registration number: C06021609. 

Standard Bank Group ownership

Standard Bank Isle of Man Limited and Standard Bank Jersey Limited are part of Standard Bank Group; incorporated in South Africa and regulated by the South African Reserve Bank as a bank controlling company. They place funds with other parts of their group and thus their financial standing is linked to that of the Standard Bank Group. Depositors may wish to form their own view on the financial standing of Standard Bank Isle of Man Limited, Standard Bank Jersey Limited and that of the Standard Bank Group based on publicly available information. The latest report and accounts are available at www.standardbank.com/international

Depositors’ Compensation

Standard Bank Isle of Man Limited is a participant in the Isle of Man Depositors’ Compensation Scheme (“the DCS”) as set out in the Depositors’ Compensation Scheme Regulations 2010 (“the Regulations”). The maximum amount of compensation is, subject to Regulation 13, limited to £50,000 (for an individual, other than a trustee or nominee) and £20,000 (for most other categories of depositor). Full details of the DCS and banking groups covered by the DCS are available on the IOMFSA website (www.iomfsa.im). The Regulations also set out which deposits/depositors are excluded from entitlement to compensation. These include, but are not limited to, deposits constituting a client account and deposits held/used for the purpose of securing monies borrowed from (loaned by) the Bank.


Standard Bank Jersey Limited is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for eligible deposits of up to £50,000. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details of the Scheme are available on the States of Jersey website, www.gov.je/dcs or on request.  Structured deposits held by Standard Bank Jersey Limited benefit from the Jersey Bank Depositors Compensation Scheme (restrictions apply) but do not benefit from depositor compensation schemes offered by other jurisidictions.


Complaints to Financial Services Ombudsmen

The Isle of Man has a Financial Services Ombudsman scheme covering disputes relating to financial services offered in or from the Isle of Man to individuals and trustees or managers of SIPPS. In the unlikely event that we are unable to resolve your complaint, or if you remain dissatisfied, you may also complain directly to the Financial Services Ombudsman, details of which will be given to you should you contact us in relation to a complaint. You can also request this information at any time. Full details of this scheme are available on the Isle of Man Government’s website, or on request.
The Channel Islands Financial Ombudsman Scheme covering disputes relating to financial services offered to certain categories of persons in or from within Jersey came into effect on 1 November 2015. Persons to whom the scheme applies have six months from receiving a final response to a complaint from Standard Bank Jersey Limited to bring the matter to the financial ombudsman. Full details can be obtained at www.ci-fo.org


UK residents

Deposits made with Standard Bank Isle of Man Limited and Standard Bank Jersey Limited are not subject to the provisions of the UK's Financial Services and Markets Act 2000 for the protection of retail customers, and will not be protected under the UK Financial Services Compensation Scheme or the UK Financial Ombudsman Service.


South Africa residents

 Standard Bank Offshore Services (RSA), operates under the license of The Standard Bank of South Africa Limited (“SBSA”), an authorised Financial Services Provider (FSP11287).