Manage your account

Getting started? Learn more about making payments and transfers.

• Making a payment
• Sterling electronic fund transfers
• Amending a payment
• Recalling a payment
• Making an inter-account transfer

Learn more about setting up direct debits, stop order and payment details for regular payments

• Payment cut-off times
• Payment Notifications
• Proof of payment
• Recurring payments
• Stored payments

Learn more about the benefits of shopping securely and conveniently using a Visa debit card

• Qualifying bank accounts
• Contactless payments

Find out how to activate your card and manage your limits.

• Activate your card
• Manage your limits
• Visa Direct

Learn how to manage and retrieve your Visa debit card pin.

• View your PIN online
• Change your card PIN
• Card locked due to incorrect PIN

It is advisable to take immediate action should your card be damaged, lost or stolen.

• Damaged, lost or stolen cards