• Products and Services
    • Bank with us
    • Borrow for your needs
    • Grow your money
    • Leaving a legacy
    Latest article
    Prepare now for a period of lower interest rates -full 14 image set
    Prepare now for a period of lower interest rates
    The extreme volatility in the global economy and financial markets over the past few years are a stark reminder that uncertainty lurks around every corner. Global stock markets have see-sawed from extreme highs to record lows over the past few years, leaving ordinary investors unsure of what to expect.
    Personal loans
    Borrow to invest in UK rental property
    Find out how you can get a residential property loan as a non-citizen.
    Investment Management
    View your investment portfolio online
    Stay on top of your international investments with our real-time portfolio tools.
    Latest article
    African generational tensions regarding the transfer of wealth - 14 image set
    African generational tensions regarding the transfer of wealth
    As directors of trust companies forming part of Africa’s largest bank by assets, with a presence in 19 African countries, it is fair for us to say that we have significant experience implementing estate and succession plans for families with African connections. Whilst we absolutely acknowledge that each family is unique, as are their estate and succession planning needs, we do still see threads of commonality when we are approached by families wishing to establish fiduciary structures.
  • Ways to bank
  • About us
    • About Standard Bank International
    • Report to society
    Standard Bank International is perfectly positioned to support the growth of our organisation and the continent itself.
     Our Report to Society outlines our four social, economic and environmental (SEE) impact areas
  • Learn More
  • News
International
Personal
Products and Services
Products and Services
Borrow for your needs
Leaving a legacy
Ways to bank
Ways to bank
Business
Products and services
Products and services
Bank with us
Borrow for your needs
Ways to bank
Ways to bank

Keep your international debit card secure

It is quick and easy to view or change your Visa debit card PIN online.

View your PIN online

You can retrieve your card PIN by logging on to Online Banking or on the Mobile App.

  • Sign in to Online Banking
  • From the home screen, click on menu button at the top left side of the screen
  • Select ‘Manage Cards’
  • Choose ‘View PIN’
  • You will be asked to verify information on your card
  • A one-time password will be sent to the email address linked to your internet client number
  • Enter this password
  • If correct, your PIN will be displayed for 10 seconds

If you do not receive the one-time password, please try:

  • Check that the email address you entered is the same as used for Online Banking
  • Please check your junk/spam mail folders

If you prefer, you can request a paper PIN by making contact with the Personal Banking team or your Relationship  Manager.

You can also call the Visa debit card helpline to request a PIN reminder.
 

Change your card PIN

The simplest way to change your card PIN is to do this at ATMs in Poland, Ireland, UK, Switzerland, Isle of Man and the Channel Islands.

 

You cannot change your PIN using Online Banking or the Mobile App.

 

Card locked due to incorrect PIN

Should your card be locked if you have entered the wrong PIN three times, you will need to contact the Visa debit card helpline to request a PIN reminder.


Visa Debit Card services (24/7 helpdesk)
International

International