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Open or close an account

Read more about how to manage your accounts via Online Banking

Request to open a new account

Contact our Personal Banking Team to arrange this or use Secure Messaging to do so

  • Sign in to Online Banking using your sign in credentials
  • From the home screen, click on menu button at the top left side of the screen
  • Click on the ‘Help & Services’ option
  • Select ‘Manage your accounts’, and then ‘Open an account’
  • Choose the type of account you want to open
  • If you agree to the T&Cs you will be able to select additional currencies linked to the same account in
  • Select ‘Send’ to confirm the request

 

Close an account

  • Sign in to Online Banking using your sign in credentials
  • From the home screen, click on menu button at the top left side of the screen
  • Click on the ‘Help & Services’ option
  • Select ‘Manage your accounts’, and then ‘Close an account’
  • Enter the account number and select ‘Send’

You cannot close an account if it still contains funds, or if it’s overdrawn.

To close a notice account, an account with funds or fixed term deposit account, please contact the Personal Banking Team.

Add a joint party

  • Download and complete this personal account application form
  • Supply the supporting documentation
  • You will receive the new account details via email
  • You will need to re-register for Online Banking using your new customer number

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